FAQ
Why should I Pre-order duty free online?
- Shop at your convenience from anywhere in the world.
- Convenient and leisurely shopping.
- Never miss out on buying gifts for yourself and your loved ones.
- Skip the hassle of carrying Duty Free bags through security checks at the airport and when boarding the aircraft.
How can I claim my Pre-ordered goods from online?
Your Pre-ordered goods will be delivered to you by cabin crew during Duty Free Service on your designated Fiji Airways flight. Open the bag and check if the items are in order in the presence of our cabin crew. Confirm receipt of the items by signing on the Pre-order form attached to the bag. Return the signed form to our cabin crew.
How can I pay for the Pre-ordered items?
Payment can be made when the Pre-ordered items are delivered to you by cabin crew during Duty Free Service on your designated Fiji Airways flight. We accept cash or the following cards:
